User Advocacy
The practice of promoting and representing the needs, interests, and rights of users in the design and development process.
The practice of promoting and representing the needs, interests, and rights of users in the design and development process.
The degree to which users feel they have control over their actions and decisions when interacting with a product or system.
A strategy that focuses on identifying and addressing the specific problems or "pain points" of users in order to improve search engine rankings and attract more targeted traffic.
A problem-solving method that involves asking "why" five times to identify the root cause of a problem.
A cognitive bias that limits a person to using an object only in the way it is traditionally used.
An approach to design that actively involves all stakeholders (e.g., employees, partners, customers) in the design process.
A cross-functional team that is given the autonomy, resources, and authority to make decisions and take ownership of the product's success, focusing on solving user problems and achieving business outcomes.
A behavioral economics concept where people categorize and treat money differently depending on its source or intended use.
A qualitative research method that studies people in their natural environments to understand their behaviors, cultures, and experiences.