Usability Risk
The risk that users will find the product difficult or confusing to use, preventing them from effectively utilizing its features.
617 topics found for
“user productivity”
Contextual Help
In-product assistance provided within the context of a specific task or screen, tailored to the user's current needs.
Retention Rate
The percentage of users who continue to use a product or service over a specified period, indicating user loyalty and engagement.
Empathy Mapping
A collaborative tool used to visualize what a user thinks, feels, says, and does to better understand their experiences and needs.
Usability Testing
A technique used to evaluate a product or system by testing it with real users to identify any usability issues and gather qualitative and quantitative data on their interactions.
Servicing
The process of maintaining, updating, and improving a product or system after its initial deployment to ensure its continued functionality, performance, and relevance to users.
Persona
A fictional character created to represent a user type that might use a site, brand, or product in a similar way, guiding design decisions.
UI Design
The design of user interfaces for machines and software, such as computers, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience.
Discoverability
The ease with which users can find new features or content within a product.