Retention
The ability of a product or service to keep users engaged and returning over time, often measured by metrics such as retention rate.
The ability of a product or service to keep users engaged and returning over time, often measured by metrics such as retention rate.
Narrative descriptions of how users might interact with a product or system to achieve specific goals, used to inform design and development.
The path taken by a user to complete a task on a website or application, including all the steps and interactions along the way.
An approach that places the user's needs, preferences, and behaviors at the forefront of all design and development activities.
The process of enabling users to take control of their interactions with a product or system, enhancing their confidence and satisfaction.
The effort required for users to complete a task or interaction within a system.
The process of evaluating a product by testing it with real users to gather feedback and identify usability issues.
The design of interactive digital products, environments, systems, and services.
An approach to design that considers the entire user journey and all touchpoints, ensuring a seamless and cohesive experience.