Expectation Bias
A cognitive bias where individuals' expectations influence their perceptions and judgments.
A cognitive bias where individuals' expectations influence their perceptions and judgments.
A design approach that predicts user needs and actions to deliver proactive and personalized experiences.
A metric that measures how engaged users are with a product, often based on usage frequency, feature adoption, and user feedback.
Designing products that leverage behavioral science to influence user behavior in positive ways.
A detailed description of a system's behavior as it responds to a request from one of its stakeholders, often used to capture functional requirements.
The ratio of interactive elements (links, buttons) to the number of goals on a landing page.
A blend of physical and digital experiences to create a cohesive user experience.
The tendency for people to believe that others are telling the truth, leading to a general assumption of honesty in communication.
A research method where participants take photographs of their activities, environments, or interactions to provide insights into their behaviors and experiences.