Journey Mapping
A technique that visualizes the process users go through to achieve a goal with a product or service.
219 topics found for
“user guides”
Trigger
A prompt or cue that initiates a behavior or response, often used in behavior design to encourage specific actions.
Good Defaults
Pre-selected options in a user interface that are chosen to benefit the majority of users.
Behavioral Design
The application of behavioral science principles to design products that influence user behavior in a desired way.
Interaction Modeling
The process of creating representations of how users will interact with a system, including the flow of interactions and the overall experience.
Wizard
A step-by-step guide that helps users complete a complex task by breaking it down into manageable steps.
Scent Trail
The path or sequence of actions users follow based on information scent to find their desired information.
Visual Cueing
The use of visual elements to draw attention to important information or guide user actions.
Seven Stages of Action
A model by Don Norman outlining the cognitive steps users take when interacting with a system: goal formation, planning, specifying, performing, perceiving, interpreting, and comparing.