Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
746 topics found for
“user experience”
Nagging
A dark pattern where repetitive notifications or prompts are used to wear down user resistance.
Cross-Platform Consistency
Ensuring that user experiences are consistent across different platforms, such as web, mobile, and desktop.
Intelligent Segmentation
The use of AI and advanced analytics to divide users into meaningful segments based on behavior and characteristics.
Seven Stages of Action
A model by Don Norman outlining the cognitive steps users take when interacting with a system: goal formation, planning, specifying, performing, perceiving, interpreting, and comparing.
Roach Motel
A dark pattern where it's easy to get into a situation but hard to get out of it, such as signing up for a service but finding it difficult to cancel.
IxD
Interaction Design (IxD) focuses on creating engaging interfaces with well-thought-out behaviors.
Interaction Cost
The effort required for users to complete a task or interaction within a system.
Exit Modal
A pop-up dialog that appears when a user attempts to leave a page or application, which can be used to prevent loss of progress or data, or to confirm user intent.