Communication Theory
The study of how information is transmitted and received, including the processes and methods that facilitate communication.
The study of how information is transmitted and received, including the processes and methods that facilitate communication.
A fictional representation of a user segment, created based on user research to guide design decisions and ensure the product meets the needs of its target audience.
User-Centered Design (UCD) is an iterative design approach that focuses on understanding users' needs, preferences, and limitations throughout the design process.
Small bits of text in user interfaces, such as instructions, labels, and error messages, that help guide users through interactions.
A dark pattern where questions are worded in a way that tricks the user into giving an answer they didn't intend.
Interference in the communication process caused by ambiguity in the meaning of words and phrases, leading to misunderstandings.
The style and attitude of the communication in a product, reflecting the brand's personality and affecting how messages are perceived by users.
A cognitive bias where someone mistakenly assumes that others have the same background knowledge they do.
Obstacles to effective communication that arise from differences in understanding the meanings of words and symbols used by the communicators.