Consistency Bias
The tendency to recall past behavior in a way that aligns with current beliefs and attitudes.
106 topics found for
“trust enhancement”
Omission Bias
A cognitive bias where people judge harmful actions as worse, or less moral, than equally harmful omissions (inactions).
SLA
A Service Level Agreement (SLA) is a formal contract between a service provider and a customer that defines the level of service expected.
Zero-Risk Bias
A cognitive bias where people prefer the option that seems to eliminate risk entirely, even if another option offers a greater overall benefit.
Wordmark
A distinct text-only typographic treatment of a brand name used as a logo.
Overconfidence Effect
A cognitive bias where a person's subjective confidence in their judgments is greater than their objective accuracy.
Operational Risk
The risk of loss resulting from inadequate or failed internal processes, people, and systems.