Experience Design
The practice of designing products, services, and environments with a focus on the overall user experience.
29 topics found for
“touchpoint design”
Entry Point
The first interaction or touchpoint a user has with a product or service, crucial for making a strong first impression.
Design Language
A cohesive system of visual and interaction design principles and guidelines that ensure consistency and coherence across a product or brand's interfaces and experiences.
Consistency
The quality of being uniform and coherent across different elements and touchpoints in design.
Theming
The process of applying a consistent style, motif, or brand identity across a piece of work, design, or user experience to create coherence and enhance the overall aesthetic.
Cohesive Experience
A user experience that feels consistent and unified across different elements and touchpoints.
Service Blueprint
A detailed diagram that visualizes the processes, touchpoints, and interactions involved in delivering a service, helping to identify areas for improvement.
Experience Team
A team focused on designing and improving the user experience across products and services.
Journey Mapping
A technique that visualizes the process users go through to achieve a goal with a product or service.