CRM
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
101 topics found for
“technological potential”
NPD
New Product Development (NPD) is the complete process of bringing a new product to market, from idea generation to commercialization.
Negative Float
A scheduling term that indicates a delay in the project timeline that cannot be recovered.
Sunk Cost Fallacy
The tendency for individuals to continue a behavior or endeavor as a result of previously invested resources (time, money, or effort) rather than future potential benefits.
STEEPLE Framework
Social, Technological, Economic, Environmental, Political, Legal, and Ethical (STEEPLE) is an analysis tool that examines the factors influencing an organization.
MoT
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
Staging Environment
An environment that replicates the production environment, used for final testing before deployment.
Wizard of Oz Testing
A usability testing method where users interact with a system they believe to be autonomous, but which is actually operated by a human.
White Label
A product or service produced by one company that other companies rebrand to make it appear as if they had made it.