Journey Map
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
312 topics found for
“team productivity”
Blue Sky
An open-ended and creative approach to problem-solving or planning, often involving brainstorming and envisioning future possibilities without constraints.
SRS
Software Requirements Specification (SRS) is a detailed document that outlines the functional and non-functional requirements of a software system.
Restraint Bias
A cognitive bias where individuals overestimate their ability to control impulsive behavior, leading to overexposure to temptations.
Prioritization Matrix
A decision-making tool that helps prioritize tasks or projects based on specific criteria, such as impact and effort.
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
Mind Mapping
A visual tool for organizing information, typically starting with a central concept and branching out to related ideas and details.
McNamara Fallacy
The error of making decisions based solely on quantitative observations and ignoring all other factors.
Anti-Pattern
A common solution to a recurring problem that is ineffective and counterproductive, often resulting in negative consequences.