Annual Recurring Revenue
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.
Monthly Recurring Revenue (MRR) is a metric that quantifies the predictable revenue generated each month from customers.
A dark pattern where users are unknowingly signed up for a recurring subscription.
Average Revenue Per Account (ARPA) is a metric used to measure the average revenue generated per user or account.
Cost Per Action (CPA) is an online advertising pricing model where the advertiser pays for a specified action, such as a sale or registration.
A process by which users are automatically enrolled into a service or program, often used to increase participation rates.
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
The rate at which customers stop using a product or service, often used as a metric to measure customer retention.
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.