Context Mapping
A research technique that explores the context in which users interact with a product, service, or environment to understand their needs and behaviors.
198 topics found for
“service continuity”
Confirming Subscription
A dark pattern where users are tricked into confirming a subscription through misleading language or design.
Social Theory
The study of social relationships, structures, and processes.
KPI
Key Performance Indicators (KPIs) are quantifiable measures used to evaluate the success of an organization, employee, or project in meeting objectives for performance.
Affiliate Marketing
A marketing strategy where affiliates earn a commission for driving sales or traffic to a company's website.
CIT
Critical Incident Technique (CIT) is a method used to gather and analyze specific incidents that significantly contribute to an activity or outcome.
Accessibility
The design of products, devices, services, or environments for people with disabilities or specific needs.
Abandonment Rate
The percentage of users who start but do not complete a desired action, such as completing a form or purchasing a product.
Interaction Modeling
The process of creating representations of how users will interact with a system, including the flow of interactions and the overall experience.