User Feedback
Information provided by users about their experience with a product, used to inform improvements and adjustments.
8 topics found for
“qualitative feedback”
Focus Groups
A qualitative research method where a small group of people discuss a product, service, or concept to gather diverse insights and opinions.
User Interviews
A qualitative research method involving direct conversations with users to gather insights into their needs, behaviors, and experiences.
Usability Testing
A technique used to evaluate a product or system by testing it with real users to identify any usability issues and gather qualitative and quantitative data on their interactions.
NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
Think-Aloud Protocol
A usability testing method where participants verbalize their thoughts while interacting with a product.
Evaluative Research
Research conducted to assess the effectiveness, usability, and impact of a design or product.
CRO
Conversion Rate Optimization (CRO) is the systematic process of increasing the percentage of website visitors who take a desired action, such as making a purchase or filling out a form.