Co-Design
A collaborative process specific to the design phase that involves stakeholders, including users, in the refinement of user-centered design solutions.
A collaborative process specific to the design phase that involves stakeholders, including users, in the refinement of user-centered design solutions.
A design philosophy that emphasizes core design principles over rigid adherence to standardized processes.
A tendency to avoid making decisions that might lead to regret, influencing risk-taking and decision-making behaviors.
A project or venture that starts from scratch, with no constraints imposed by prior work, enabling innovation and flexibility in development.
A cognitive bias that leads individuals to prefer things to remain the same rather than change, often resisting new options or changes.
A theoretical framework in economics that assumes individuals act rationally and seek to maximize utility, used to predict economic behavior and outcomes.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
A cognitive bias where new evidence or knowledge is automatically rejected because it contradicts established norms or beliefs.
Numeronym for the word "Personalization" (P + 13 letters + N), tailoring a product, service, or experience to meet the individual preferences, needs, or behaviors of each user.