Scannability
The ease with which users can quickly find and understand information on a webpage or document, often enhanced by design elements like headings, bullet points, and short paragraphs.
The ease with which users can quickly find and understand information on a webpage or document, often enhanced by design elements like headings, bullet points, and short paragraphs.
The process of planning, creating, and managing content in a way that is user-centered and purpose-driven.
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
A usability inspection method where experts review a user interface against a set of heuristics to identify usability issues.
The principle that elements in a digital interface maintain consistent appearance, position, and behavior across different pages and states to help users maintain orientation and familiarity.
The ability to influence others' behavior by offering positive incentives or rewards, commonly used in organizational and social contexts.
The tendency for people to prefer things that are easy to think about and understand.
A mode of thinking, derived from Dual Process Theory, that is fast, automatic, and intuitive, often relying on heuristics and immediate impressions.
The tendency for negative information to have a greater impact on one's psychological state and processes than neutral or positive information.