CAB
Customer Advisory Board (CAB) is a group of key customers who provide feedback and insights to a company to help guide its strategic decisions.
59 topics found for
“product direction”
VOC
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
Organizational Goals
The strategic objectives that an organization aims to achieve, guiding its operations and decision-making processes.
TTV
Time to Value (TTV) is a metric that measures the time it takes for a customer to realize the value of a product or service after purchase.
Gaze Cueing
The phenomenon where people follow the direction of another person's gaze, influencing their attention and behavior.
IDE
Integrated Development Environment (IDE) is a software suite that combines tools like code editors, debuggers, and compilers.
Focused Navigation
Providing clear, concise, and relevant navigation options to help users find what they need quickly.
MoT
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
Opportunity Solution Tree
A visual tool that maps out opportunities and the corresponding solutions, helping teams identify and prioritize where to focus their efforts.