Friction
Elements in a process that cause resistance or slow down user actions, which can lead to frustration or be used intentionally to prevent errors and encourage deliberate actions.
Elements in a process that cause resistance or slow down user actions, which can lead to frustration or be used intentionally to prevent errors and encourage deliberate actions.
Balanced Scorecard (BSC) is a strategic planning and management system used to align business activities to the vision and strategy of the organization.
The process of creating and developing new products, focusing on form, function, usability, and aesthetics to meet user needs.
An agile methodology that separates product discovery and product delivery into parallel tracks to ensure continuous learning and delivery.
Anchoring (also known as Focalism) is a cognitive bias where individuals rely heavily on the first piece of information (the "anchor") when making decisions.
The practice of promoting and representing the needs, interests, and rights of users in the design and development process.
A decision-making strategy that involves choosing an option that meets the minimum requirements rather than seeking the optimal solution, balancing effort and outcome.
A cognitive bias where people focus on the most noticeable or prominent information while ignoring less conspicuous details.
A prioritization method that assigns different weights to criteria based on their importance, helping to make informed decisions and prioritize tasks effectively.