Anticipatory Design
A design approach that predicts user needs and actions to deliver proactive and personalized experiences.
A design approach that predicts user needs and actions to deliver proactive and personalized experiences.
A psychological state where individuals feel as though the success and well-being of a project or task is their personal responsibility, akin to having an "owner's mentality.".
A cognitive bias where people avoid negative information or situations, preferring to remain uninformed or ignore problems.
The risk of loss resulting from inadequate or failed internal processes, people, and systems.
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
A practice of performing testing activities earlier in the software development lifecycle to identify and address issues sooner.
A structured classification of risks into categories, helping organizations identify, assess, and manage different types of risks.
The process of identifying, assessing, and mitigating potential threats that could impact the success of a digital product, including usability issues, technical failures, and user data security.
The process of making predictions about future trends based on current and historical data.