Wizard
A step-by-step guide that helps users complete a complex task by breaking it down into manageable steps.
53 topics found for
“platform standardization”
VOC
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.
User Feedback
Information provided by users about their experience with a product, used to inform improvements and adjustments.
User Empowerment
The process of enabling users to take control of their interactions with a product or system, enhancing their confidence and satisfaction.
Stakeholder Interviews
Conversations with key stakeholders to gather insights, expectations, and feedback, ensuring their needs are understood and considered in the project.
Sneak Into Basket
A dark pattern where a product sneaks an additional item into the user's shopping cart, often through a pre-selected checkbox.
SEO Audit
A comprehensive analysis of a website to assess its performance in search engine rankings and identify areas for improvement.
Friend Spam
A dark pattern where the product asks for the user's social media or email credentials and then spams all the user's contacts.
Scannability
The ease with which users can quickly find and understand information on a webpage or document, often enhanced by design elements like headings, bullet points, and short paragraphs.