Effort Justification
A cognitive bias where people attribute greater value to outcomes that required significant effort to achieve.
A cognitive bias where people attribute greater value to outcomes that required significant effort to achieve.
Time to Value (TTV) is a metric that measures the time it takes for a customer to realize the value of a product or service after purchase.
The worth of something based on its ability to help achieve a desired end or goal.
The practice of promoting and defending the value of design within an organization or community.
A methodology that focuses on minimizing waste and maximizing value in business processes.
A statistical method used to predict a binary outcome based on prior observations, modeling the probability of an event as a function of independent variables.
A cognitive bias where individuals evaluate outcomes relative to a reference point rather than on an absolute scale.
A high-level description of a system's structure and interactions, focusing on its market-facing aspects rather than technical details.
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.