Expectancy Theory
A motivational theory suggesting that individuals are motivated to act based on the expected outcomes of their actions and the attractiveness of those outcomes.
61 topics found for
“outcome expectation”
Expectation Effect
The phenomenon where individuals' expectations about a situation influence their actual experience of that situation.
Impact Bias
The tendency to overestimate the duration or intensity of the emotional impact of future events.
Hofstadter’s Law
A principle that states tasks always take longer than expected, even when considering Hofstadter's Law itself.
Working Backwards
A product development approach where teams start with the desired customer experience and work backwards to determine what needs to be built to achieve that outcome.
Reference Dependence
A cognitive bias where individuals evaluate outcomes relative to a reference point rather than on an absolute scale.
Prompt Defense
A method used in AI and machine learning to ensure prompts and inputs are designed to produce the desired outcomes.
Delivery Manager
A role responsible for ensuring that products and services are delivered efficiently, on time, and within budget.
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.