Value vs. Complexity
A prioritization framework used to assess and compare the value a feature will deliver to users against the complexity and cost of implementing it.
A prioritization framework used to assess and compare the value a feature will deliver to users against the complexity and cost of implementing it.
A product development methodology that emphasizes shaping work before starting it, fixing time and team size but leaving scope flexible to ensure high-quality outcomes.
The tendency to overvalue new innovations and technologies while undervaluing existing or traditional approaches.
A visual tool for organizing information, typically starting with a central concept and branching out to related ideas and details.
Capability Maturity Model (CMM) is a framework for improving and optimizing processes within an organization.
Critical Incident Technique (CIT) is a method used to gather and analyze specific incidents that significantly contribute to an activity or outcome.
A type of artificial intelligence that enables systems to learn from data and improve over time without being explicitly programmed.
A strategic plan that outlines the goals, milestones, and steps needed to deliver a product that achieves desired outcomes incrementally, providing a clear path forward.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.