Ideation
The process of generating a broad set of ideas on a given topic, with no attempt to judge or evaluate them initially.
The process of generating a broad set of ideas on a given topic, with no attempt to judge or evaluate them initially.
The systematic process of capturing, evaluating, and implementing ideas to drive innovation, reflecting a collective commitment to continuous improvement and product excellence.
A behavior in which an individual provides a benefit to another with the expectation that the favor will be returned in the future, fostering mutual cooperation and long-term relationships.
A blend of physical and digital experiences to create a cohesive user experience.
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
Key Performance Indicators (KPIs) are quantifiable measures used to evaluate the success of an organization, employee, or project in meeting objectives for performance.
Features or elements added to enhance the functionality or user experience of a system.
The level of sophistication and integration of design practices within an organization's processes and culture.
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.