Emotional Design
The practice of designing products that evoke specific emotional responses to enhance user experience and engagement.
The practice of designing products that evoke specific emotional responses to enhance user experience and engagement.
The use of universal character types and personalities to define and communicate a brand's identity.
The practice of ensuring that all brand activities and communications are consistent with the brand's values, mission, and identity.
A brand architecture strategy where all products share a common brand name and identity.
A brand architecture strategy where multiple distinct brands are managed under a single parent company.
A dark pattern where the cancellation process is intentionally complicated to discourage users from canceling.
The set of human characteristics associated with a brand, which shape how consumers perceive it.
A dark pattern where the user is required to do something in order to access certain functionality or information.
The initial interaction a customer has with a brand.