Backcasting
A planning method that starts with defining a desirable future and then works backwards to identify steps to achieve that future.
A planning method that starts with defining a desirable future and then works backwards to identify steps to achieve that future.
A behavior in which an individual provides a benefit to another with the expectation that the favor will be returned in the future, fostering mutual cooperation and long-term relationships.
The extent to which individuals or organizations plan for and consider the long-term consequences of their actions.
The accumulated consequences of poor design decisions, which can hinder future development and usability.
The observed tendency of humans to quickly return to a relatively stable level of happiness despite major positive or negative events or life changes.
A strategic planning tool that outlines the future direction of a project or product using Kanban principles, emphasizing continuous delivery and improvement.
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
A business strategy where the product itself is the primary driver of customer acquisition, retention, and expansion, often through user experience and engagement.
The process of preparing, equipping, and supporting individuals to successfully adopt change to drive organizational success and outcomes.