Intrinsic Motivation
The drive to perform an activity for its inherent satisfaction rather than for some separable consequence.
76 topics found for
“long-term satisfaction”
Holistic User Experience
An approach to design that considers the entire user journey and all touchpoints, ensuring a seamless and cohesive experience.
User Autonomy
The degree to which users feel they have control over their actions and decisions when interacting with a product or system.
Customer Delight
The process of exceeding customer expectations to create a positive emotional reaction.
Service Transformation
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.
Hierarchy of User Needs
A framework inspired by Maslow's Hierarchy of Needs, applied to user experience design, prioritizing basic functionality and reliability before enhancing usability and delight.
Product-Market Fit
The degree to which a product satisfies strong market demand, often considered a key indicator of a product's potential for success.
Hyperbolic Discounting
A cognitive bias where people disproportionately prefer smaller, immediate rewards over larger, later rewards.
Hidden Costs
A dark pattern where additional costs are only revealed at the last step of the checkout process.