Relationship Intelligence
The use of data and insights to understand and manage relationships with customers and prospects.
46 topics found for
“long-term retention”
MRR
Monthly Recurring Revenue (MRR) is a metric that quantifies the predictable revenue generated each month from customers.
Lovemark
A marketing concept that describes brands that inspire loyalty beyond reason, creating an emotional connection with consumers.
Sneak Peek
A dark pattern where users are shown a preview of content that is then gated behind a paywall or sign-up.
Forced Enrollment
A dark pattern where users are forced to sign up for an account to complete a basic task.
Maintaining State
The practice of preserving a user's data and settings between sessions in an application.
Intrinsic Motivation
The drive to perform an activity for its inherent satisfaction rather than for some separable consequence.
Consistency Bias
The tendency to recall past behavior in a way that aligns with current beliefs and attitudes.
Community Building
The process of creating or enhancing a community among individuals with common interests, goals, or values.