Onboarding
The process of guiding new users through the initial stages of using a product or service, helping them become familiar with its features and benefits.
46 topics found for
“long-term retention”
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
Hook Model
A framework for designing habit-forming products that includes four phases: Trigger, Action, Variable Reward, and Investment.
Growth Product Manager
A role focused on driving user acquisition, engagement, and retention through data-driven strategies and experiments.
Retroactive Interference
A phenomenon where new information interferes with the ability to recall previously learned information, affecting memory retention.
Affective Commitment
The emotional attachment an employee feels toward their organization, which influences their desire to stay.
State Persistence
The ability of a system to maintain its state and data across sessions, ensuring continuity and consistency in user experience.
Hyperbolic Discounting
A cognitive bias where people disproportionately prefer smaller, immediate rewards over larger, later rewards.
Semantic Encoding
The process of encoding sensory input that has particular meaning or can be applied to a context, enabling deeper processing and memory retention.