Social Theory
The study of social relationships, structures, and processes.
The study of social relationships, structures, and processes.
The process of fundamentally changing how a service is delivered to improve efficiency, user satisfaction, and overall effectiveness.
The belief in one's ability to succeed in specific situations or accomplish a task, influencing motivation and behavior.
A phenomenon where new information interferes with the ability to recall previously learned information, affecting memory retention.
A cognitive bias where individuals overestimate their ability to control impulsive behavior, leading to overexposure to temptations.
The tendency to overestimate how much our future preferences and behaviors will align with our current preferences and behaviors.