Intentionality Bias
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
The first interaction or touchpoint a user has with a product or service, crucial for making a strong first impression.
A detailed description of a system's behavior as it responds to a request from one of its stakeholders, often used to capture functional requirements.
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
The application of behavioral science principles to design products that influence user behavior in a desired way.
The ratio of interactive elements (links, buttons) to the number of goals on a landing page.
A cohesive system of visual and interaction design principles and guidelines that ensure consistency and coherence across a product or brand's interfaces and experiences.
Small, functional animations or responses in a user interface that enhance user experience and feedback.
The evaluation of products based on their ability to influence and shape user behavior.