Interaction Modeling
The process of creating representations of how users will interact with a system, including the flow of interactions and the overall experience.
388 topics found for
“interactive experience”
Holistic User Experience
An approach to design that considers the entire user journey and all touchpoints, ensuring a seamless and cohesive experience.
Experience Design
The practice of designing products, services, and environments with a focus on the overall user experience.
UX
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
Phygital
A blend of physical and digital experiences to create a cohesive user experience.
CEM
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
Journey Map
A visual representation of the user or customer journey, highlighting key interactions, emotions, and pain points.
Reciprocal Determinism
A theory that a person's behavior is influenced by and influences personal factors and the environment, creating a continuous loop of interaction between these elements.
Seven Stages of Action
A model by Don Norman outlining the cognitive steps users take when interacting with a system: goal formation, planning, specifying, performing, perceiving, interpreting, and comparing.