Expectation Effect
The phenomenon where individuals' expectations about a situation influence their actual experience of that situation.
The phenomenon where individuals' expectations about a situation influence their actual experience of that situation.
Any interaction or communication between a brand and its audience.
A team focused on designing and improving the user experience across products and services.
A user experience that feels consistent and unified across different elements and touchpoints.
The practice of designing products, services, and environments with a focus on the overall user experience.
Minimum Viable Experience (MVE) is the simplest version of a product that delivers a complete and satisfying user experience while meeting core user needs.
Elements of a service or product that are not visible to the user but are essential for delivering the front-stage experience.
A design approach that focuses on building a robust core experience first, then adding more advanced features and capabilities for users with more capable browsers or devices.
The use of touch sensations to communicate information to users, often through vibrations or other tactile responses in devices.