Holistic User Experience
An approach to design that considers the entire user journey and all touchpoints, ensuring a seamless and cohesive experience.
336 topics found for
“integrated experience”
Omnichannel
A seamless and integrated customer experience across multiple channels, such as online, mobile, and in-store.
Phygital
A blend of physical and digital experiences to create a cohesive user experience.
Seamless Integration
The process of combining different systems or components in a way that ensures they work together smoothly and efficiently without disruptions.
UX
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
CEM
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
Native
Content or functionality that is built into a platform or device rather than being provided by an external application.
Complex Subsystem Team
A team structure within an organization focused on managing and integrating complex subsystems.
Expectation Effect
The phenomenon where individuals' expectations about a situation influence their actual experience of that situation.