Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
A dark pattern where users are forced to sign up for an account to complete a basic task.
The parts of a service or product that are visible to and interact with the user, as opposed to the backstage operations.
A model that explains behavior change through the interaction of three elements: motivation, ability, and triggers.
The ability of a UI component to adjust its appearance and behavior based on different contexts or devices.
Methods and techniques used to overcome mental blocks that hinder creative thinking and problem-solving.
A user research technique where participants organize information into categories to inform information architecture and design.
A problem-solving approach that involves breaking down complex problems into their most basic, foundational elements.
The structural design of a product, defining its components, their relationships, and how they interact to fulfill the product's purpose.