Scaling Fallacy
A cognitive bias where people underestimate the complexity and challenges involved in scaling systems, processes, or businesses.
A cognitive bias where people underestimate the complexity and challenges involved in scaling systems, processes, or businesses.
A large body of work that can be broken down into smaller tasks or user stories, used in agile project management to organize work.
Performance and Accountability Reporting (PAR) is a comprehensive document that outlines an organization's performance in achieving its goals and its accountability in managing resources.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
A research approach that starts with a theory or hypothesis and uses data to test it, often moving from general to specific.
A senior role responsible for guiding the product management team and overseeing the development and strategy of products.
A professional responsible for designing and managing data structures, storage solutions, and data flows within an organization.
The practice of measuring and analyzing data about digital product adoption, usage, and performance to inform business decisions.
The fundamental guidelines and practices that underpin effective change management, ensuring successful implementation of changes.