Interaction Cost
The effort required for users to complete a task or interaction within a system.
The effort required for users to complete a task or interaction within a system.
A strategic planning technique that uses visual maps to align activities with business goals and user needs.
Happiness, Engagement, Adoption, Retention, and Task (HEART) is a framework used to measure and improve user experience success.
The path taken by a user to complete a task on a website or application, including all the steps and interactions along the way.
A meeting where the Agile team discusses and decides what tasks will be completed in the upcoming sprint, establishing a clear plan for the sprint's duration.
A strategy where engaging, preferred activities are used to motivate users to complete less engaging, necessary tasks.
The process of setting short-term objectives and determining the actions needed to achieve them.
Key Performance Indicators (KPIs) are quantifiable measures used to evaluate the success of an organization, employee, or project in meeting objectives for performance.
A team responsible for delivering specific features or enhancements, typically working on predefined requirements and focusing on the implementation of assigned features.