Behavioral Insights Team
An organization that applies behavioral science to policy and practice to improve public services and outcomes.
An organization that applies behavioral science to policy and practice to improve public services and outcomes.
A phenomenon where the success or failure of a design or business outcome is influenced by external factors beyond the control of the decision-makers, akin to serendipity.
An inference method used in AI and expert systems where reasoning starts from the goal and works backward to determine the necessary conditions.
A cognitive bias that causes people to overestimate the likelihood of negative outcomes.
The combined efforts of humans and AI systems to achieve better outcomes than either could alone.
A structured communication technique originally developed as a systematic, interactive forecasting method which relies on a panel of experts.
Goal-Question-Metrics (GQM) is a framework for defining and interpreting software metrics by identifying goals, formulating questions to determine if the goals are met, and applying metrics to answer those questions.
A psychological state where individuals feel as though the success and well-being of a project or task is their personal responsibility, akin to having an "owner's mentality.".
The practice of setting defaults in decision environments to influence outcomes, often used in behavioral economics and design.