Self Service Portal
A web-based interface that allows customers to find information and perform tasks without needing assistance from a customer service representative.
231 topics found for
“functionality”
Chatbots
Computer programs designed to simulate conversation with human users, especially over the internet.
Holistic User Experience
An approach to design that considers the entire user journey and all touchpoints, ensuring a seamless and cohesive experience.
ModelOps
ModelOps (Model Operations) is a set of practices for deploying, monitoring, and maintaining machine learning models in production environments.
VUI
Voice User Interface (VUI) is a system that allows users to interact with a device or software using voice commands.
Chapter
A group of individuals with similar skills or expertise, spread across different squads, who come together to share knowledge and best practices.
HITL
Human in the Loop (HITL) integrates human judgment into the decision-making process of AI systems.
Voice Search Optimization
The process of optimizing content and website structure to improve visibility and ranking in voice search results.
Product Enablement
The strategies and tools used to ensure that sales, marketing, and customer service teams have the necessary resources to effectively promote and support a product.