80/20 Rule
A principle stating that 80% of effects come from 20% of causes, often used to prioritize tasks and identify key areas of focus.
A principle stating that 80% of effects come from 20% of causes, often used to prioritize tasks and identify key areas of focus.
An organization that places the product at the center of its operations, ensuring that all departments align their efforts to support product development and success.
Serviceable Addressable Market (SAM) is the portion of the Total Addressable Market that a company can target with its products and services.
A technology and research method that measures where and how long a person looks at various areas on a screen or interface.
A phenomenon where an item that stands out is more likely to be remembered than other items, often used in design to highlight important elements.
Total Quality Management (TQM) is a comprehensive management approach focused on continuous improvement in all aspects of an organization.
A visual tool that maps out opportunities and the corresponding solutions, helping teams identify and prioritize where to focus their efforts.
A systematic evaluation of behaviors within an organization or process to identify areas for improvement and ensure alignment with goals.
Customer Effort Score (CES) is a metric that measures how much effort customers have to put in to interact with a product or service.