Empathy in Design
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
Narrative descriptions of how users might interact with a product or system to achieve specific goals, used to inform design and development.
The ability to recognize, understand, and manage one's own emotions and the emotions of others.
Human-Centered Design (HCD) is an approach to problem-solving that involves the human perspective in all steps of the process.
The study of structures of consciousness as experienced from the first-person point of view.
A cognitive bias where individuals overestimate how well their thoughts, feelings, and emotions are understood by others.
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
A user-centered approach to problem-solving that involves empathy, ideation, prototyping, and testing.
A design philosophy that considers the diverse needs and abilities of all users, aiming to create products that are accessible to everyone.