Illusion of Transparency
A cognitive bias where individuals overestimate how well their thoughts, feelings, and emotions are understood by others.
3 topics found for
“empathy gap”
Empathy Gap
A cognitive bias where people underestimate the influence of emotional states on their own and others' behavior.
User Persona
A fictional representation of a user segment, created based on user research to guide design decisions and ensure the product meets the needs of its target audience.