Design Thinking
A user-centered approach to problem-solving that involves empathy, ideation, prototyping, and testing.
16 topics found for
“empathy”
Assumed Similarity Bias
A cognitive bias where people assume others share the same beliefs, values, or preferences as themselves.
Egocentric Bias
A cognitive bias where people rely too heavily on their own perspective and experiences when making decisions.
Illusion of Transparency
A cognitive bias where individuals overestimate how well their thoughts, feelings, and emotions are understood by others.
Emotional Intelligence
The ability to recognize, understand, and manage one's own emotions and the emotions of others.
Customer Empathy
The ability to understand and share the feelings of customers, crucial for creating user-centered designs and experiences.
Empathy in Design
The practice of deeply understanding and sharing the feelings of users to create products and services that truly meet their needs.
Empathy Mapping
A collaborative tool used to visualize what a user thinks, feels, says, and does to better understand their experiences and needs.
Empathy Gap
A cognitive bias where people underestimate the influence of emotional states on their own and others' behavior.