Hedonic Adaptation
The observed tendency of humans to quickly return to a relatively stable level of happiness despite major positive or negative events or life changes.
The observed tendency of humans to quickly return to a relatively stable level of happiness despite major positive or negative events or life changes.
The practice of using narrative to communicate information, ideas, or experiences in a compelling and engaging way, often used in marketing and design.
A framework that explores the structure and function of stories and how they influence human cognition and behavior.
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
Organizational Change Management (OCM) is the process of managing the people side of change to achieve desired business outcomes.
The practice of designing products, services, and environments with a focus on the overall user experience.
Moment of Truth (MoT) refers to any instance where a customer interacts with a brand, product, or service in a way that leaves a significant impression.
The study of signs and symbols and their use or interpretation.