Intentionality Bias
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
The tendency to attribute intentional actions to others' behaviors, often overestimating their intent.
A marketing strategy that leverages satisfied customers to promote products through word-of-mouth and personal endorsements.
Objectives and Key Results (OKR) is a goal-setting framework for defining and tracking objectives and their outcomes.
Specific conditions that must be met for a product or feature to be considered complete and satisfactory.
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
A Gestalt principle that states objects that are close to each other tend to be perceived as a group.