Incident Management
The practice of managing and resolving incidents that disrupt normal operations, ensuring minimal impact on business activities.
The practice of managing and resolving incidents that disrupt normal operations, ensuring minimal impact on business activities.
Enterprise Project Management (EPM) is a comprehensive approach to managing projects across an entire organization.
Organizational Change Management (OCM) is the process of managing the people side of change to achieve desired business outcomes.
The systematic approach to dealing with the transition or transformation of an organization's goals, processes, or technologies.
Innovation that creates a new market and value network, eventually disrupting and displacing established market-leading products or services.
The planning and preparation to ensure that an organization can continue to operate in case of serious incidents or disasters.
The risk of loss resulting from inadequate or failed internal processes, people, and systems.
The tendency to believe that things will always function the way they normally have, often leading to underestimation of disaster risks.
The process of overseeing and coordinating the development, testing, and deployment of software releases to ensure they are delivered efficiently and effectively.