Behavioral Insights Team
An organization that applies behavioral science to policy and practice to improve public services and outcomes.
An organization that applies behavioral science to policy and practice to improve public services and outcomes.
A fictional representation of a user segment, created based on user research to guide design decisions and ensure the product meets the needs of its target audience.
A consensus-building technique where participants show their level of agreement or support by raising zero to five fingers.
Project Management Professional (PMP) is a globally recognized certification for project managers, awarded by the Project Management Institute (PMI).
The process of collecting and documenting the needs and expectations of stakeholders for a new or modified product or system.
Program Increment (PI) Planning is a cadence-based event that serves as the heartbeat of the Agile Release Train, aligning teams on goals and priorities for the next increment.
A fictional character created to represent a user type that might use a site, brand, or product in a similar way, guiding design decisions.
A small, cross-functional team of 6-12 people focused on delivering a specific product feature or component.
Quality Function Deployment (QFD) is a method used to transform customer needs into engineering characteristics for a product or service.