Backstage
Elements of a service or product that are not visible to the user but are essential for delivering the front-stage experience.
356 topics found for
“development methodology”
Technology Exploration
The process of investigating and experimenting with new technologies to understand their potential applications and benefits.
Service Blueprint
A detailed diagram that visualizes the processes, touchpoints, and interactions involved in delivering a service, helping to identify areas for improvement.
User Testing
The process of evaluating a product by testing it with real users to gather feedback and identify usability issues.
Projection Bias
The tendency to overestimate how much our future preferences and behaviors will align with our current preferences and behaviors.
User Research Canon
A set of fundamental principles and guidelines that inform and shape user research practices.
Minimize Waste
A principle in lean management aimed at reducing non-value-added activities to improve efficiency.
Implicit Requirements
Needs and expectations that are not explicitly stated by users but are inferred from their behavior and context.
Design Concept
An overarching idea or theme that guides the design process, providing direction and coherence to the final product.