Digital Transformation
The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.
The integration of digital technology into all areas of a business, fundamentally changing how it operates and delivers value to customers.
A field research method where researchers observe and interview users in their natural environment to understand their tasks and challenges.
The study of how people make choices about what and how much to do at various points in time, often involving trade-offs between costs and benefits occurring at different times.
The tendency for individuals to mimic the actions of a larger group, often leading to conformity and groupthink.
Critical Incident Technique (CIT) is a method used to gather and analyze specific incidents that significantly contribute to an activity or outcome.
Case-Based Reasoning (CBR) is an AI method that solves new problems based on the solutions of similar past problems.