JAD
Joint Application Development (JAD) is a collaborative approach to gathering requirements and designing solutions in software development projects.
142 topics found for
“customer satisfaction”
Entry Point
The first interaction or touchpoint a user has with a product or service, crucial for making a strong first impression.
UCD
User-Centered Design (UCD) is an iterative design approach that focuses on understanding users' needs, preferences, and limitations throughout the design process.
Truth Bias
The tendency for people to believe that others are telling the truth, leading to a general assumption of honesty in communication.
Horn Effect
A cognitive bias where one negative trait of a person or thing influences the perception of other traits.
Squad
A small, cross-functional team of 6-12 people focused on delivering a specific product feature or component.
Alpha Test
A preliminary testing phase conducted by internal staff to identify bugs before releasing the product to external testers or customers.